Terms and Conditions menu88 —
Complete Platform Usage Guide

By accessing or using the menu88 website and all related services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, together with Privacy Policy and Responsible Gaming Policy ours, which forms part of this agreement.

These terms apply to all visitors, registered users, and anyone who accesses or uses our services. menu88 reserves the right to update, modify, or replace any part of these terms at its sole discretion by providing appropriate notice to users.

To register and use menu88 services, you must meet the following eligibility criteria without exception:

• Age Limit: You must be at least 18 years old or the legal age for gambling in the jurisdiction of your residence, whichever is higher.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restrictions related to gambling.
• One Account Only: Each individual is only permitted to hold one active account at menu88. Registration of multiple accounts by the same individual is strictly prohibited.
• Non-menu88 Employees: Employees, contractors, and immediate family members of menu88 staff are not eligible to register as members.
• Permitted Jurisdiction: You must be located in a jurisdiction where the use of online gambling platforms is legally permitted.

Menu88 reserves the right to request proof of eligibility at any time. Failure to meet or verify such eligibility may result in account suspension or closure, as well as the freezing of associated funds.

When registering a menu88 account, you are required to provide accurate, complete, and up-to-date information. Any false or misleading information provided during registration may result in account termination and forfeiture of all funds.

The Identity Verification process (KYC) is part of our standard registration procedure. You may be required to submit documents such as a national ID, bank statement, or proof of address for verification. This process is in place to protect your account security and ensure the integrity of the menu88 platform.

• Password: You are solely responsible for keeping your account password confidential. Do not share your login credentials with anyone.
• Account Activity: You are responsible for all activity that occurs under your account, whether carried out by you or any other party with or without your knowledge.
• Security Notice: If you suspect your account has been accessed without authorisation, contact our support team immediately.

All deposits and withdrawals at menu88 are processed through secure, encrypted payment channels. We accept a variety of popular payment methods in Malaysia, including local bank transfers, Touch 'n Go eWallet, GrabPay, and other e-wallets listed on the platform.

Deposit Terms:

• The minimum deposit per transaction is RM 20, or as per the limit set for the specific payment method.
• Deposits are typically credited to your account within 1 to 5 minutes after successful payment confirmation.
• Menu88 does not charge any fees for deposits; however, payment providers may impose their own charges.
• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.

Withdrawal Terms:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawal requests are processed within 5 to 60 minutes for e-wallet methods and up to 1 business day for bank transfers.
• Full KYC verification must be completed before the first withdrawal is approved.
• Menu88 reserves the right to conduct additional security checks before approving withdrawals that exceed certain limits.
• Funds may only be withdrawn to the same payment method used for the deposit, subject to anti-money laundering policies.

Menu88 offers a variety of bonuses and promotions from time to time to provide added value for our loyal members. Each bonus and promotion is subject to specific terms and conditions stated on the Promotions us.

• Rollover Requirement: All deposit bonuses are subject to a minimum rollover requirement before any withdrawal is permitted. The specific rollover requirement is stated in the terms of each promotion.
• Validity Period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically.
• One Active Bonus at a Time: Members may only activate one bonus offer at a time unless otherwise stated.
• Prohibited Misuse: Any attempt to abuse bonuses, including opening multiple accounts or employing wagering strategies deemed unfair, may result in the cancellation of all bonuses and account closure.
• menu88's Discretion: menu88 reserves the right to modify, suspend, or cancel any bonus or promotion at any time with appropriate notice.

The menu88 VIP Program offers exclusive benefits to members who meet the tier eligibility requirements. Full details of the VIP program are available on the VIP us.

All games offered at menu88 are operated using a certified Random Number Generator (RNG) that has been independently audited to ensure the fairness and transparency of every game outcome. The Return to Player (RTP) percentage for each slot game is available within the respective game information.

• Final Decision: All game results are final and cannot be disputed once a round is completed, except in cases of proven technical failure.
• Technical Failure: In the event of a technical failure or network disruption during an active game, menu88 reserves the right to void or replay the affected round in accordance with our system records.
• Wagering Limits: Minimum and maximum wagering limits are stated within each game. These limits may vary based on VIP level and active promotions.
• Sports Betting: Sports betting is subject to additional rules stated on the Betting. Odds are subject to change before the start of the event.

To protect the integrity of the platform and the safety of all members, certain conduct is strictly prohibited at menu88. Violations of any of the following may result in immediate action, including account suspension or permanent closure:

• Opening more than one account under your own name or using another person's identity.
• Using software, bots, automated scripts, or any other technical means to manipulate games or gain an unfair advantage.
• Transferring funds between member accounts or engaging in activities related to money laundering.
• Abusing bonuses through hedged betting (bonus abuse/arbitrage) or other methods contrary to the spirit of the promotion.
• Harassing, threatening, or behaving rudely towards support staff or other members.
• Attempting to access another member's account or menu88's internal systems without authorisation.
• Spreading false or misleading information about the menu88 platform.

Menu88 employs a sophisticated fraud detection system to monitor suspicious activity. Any funds obtained through means that violate these terms will be forfeited and the relevant account will be closed without prior notice.

You have the right to close your menu88 account at any time by contacting our support team. Before the closure is processed, all active bonus conditions must be fulfilled or deemed void, and any eligible remaining balance will be returned to you.

Menu88 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Failure to verify identity or submit requested KYC documents.
• Activity suspected of being related to fraud, money laundering, or illicit financing.
• A self-exclusion or self-restriction request submitted by the member concerned.
• Instructions from the relevant authorities.

In cases of closure due to a breach of terms, menu88 reserves the right to freeze and withhold funds in the relevant account until the investigation is concluded.

Menu88 provides its gaming platform on an "as is" basis and makes no warranties, express or implied, regarding the suitability, reliability, or availability of this service for any particular purpose.

• Menu88 is not liable for any loss or damage arising from service interruptions, technical failures, or circumstances beyond our control.
• We are not liable for any gambling losses incurred by users while using our platform — all bets are placed at the user's own risk.
• Menu88's maximum liability under any circumstances shall not exceed the total amount you have deposited within the 30 days preceding the relevant claim.

Menu88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Members will be notified of any material changes via their registered email or a prominent notice on the platform at least 7 days before the changes take effect, unless such changes are required immediately for security or legal reasons.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to the use of the menu88 platform shall first be resolved through good-faith negotiation. If a resolution cannot be reached, the matter will be referred to a mutually agreed arbitration body.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision alone shall be deemed void while all remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the menu88 support team via live chat, available 24 hours a day, 7 days a week.